Need Help with State/Stage in RITM/Requests

terrieb
Tera Guru

So I have a Catalog Item that has about 16 catalog tasks.

They want the tasks to all generate at once, but don't want the RITM/Request to go to Stage of Completed and State of Closed Complete until ALL tasks are completed.

As it works now, if they complete the final task before the other tasks are completed, then the State and Stage changes to Completed.

I have tried making the final task "wait for completion" as a work around for now, but that is not what they want.  

The last activity in the workflow is Log Message - Completed

 

Is there a way to do this?

 

1 ACCEPTED SOLUTION

@terrieb 

1.) After Run script activity, attach branch activity

2.) Now Connect that branch activity to all the individual catalog task activities

3.) Connect every individual task to Join the activity

4.) Connect join-complete to Set values RITM complete and Join-incomplete to Set values RITM incomplete

View solution in original post

13 REPLIES 13

Yes that worked!

 

Awesome, thanks so much for your assistance.  Our SD Manager will be very happy and so will I as I have to copy this workflow three more times for three additional similar CI's related to the 2nd, 3rd and 4th quarter tasks!

@terrieb  I'm Glad it worked 🙂 

Please share the updated screenshot of the workflow

Here you go