Can record producer available for non logged in user?

[Varsha21]

Hello Experts,

Any idea, Can record producer available for non logged in user?

OR is yes then what role we should provide. I want to make it available for the consumer for CSP portal

Thanks

[SumanthDosapati]

Hi varsha,

By default record producer is available to all end users with or without any role.

If you want to make it available only to particular users then  use the 'available for' related list in the record producer record.

Mark as correct and helpful if it solved your query.

Regards, 

Sumanth.

[Sajilal]

Try working with User Criterias in Record Producer/Catalog Item, via which you can allow access to ESS users.

Please Mark as ✅ Correct if this solves your issue and also mark 👍 Helpful if it helps resolve your problem.

Thanks,
Saji

[palanikumar]

Hi,

To make a Catalog Item/Record Producer public, make both the item and the variables public.

• To make the item public, create a User Criteria with Public Role. Use Catalog Item to be available for this public User Criteria. Make sure there is no user criteria in the Not Available For section.
  If you have  glide.sc.use_user_criteria to false, make sure the roles field is on the form and add the public role to it. Using entitlement is a deprecated behaviour of securing Catalog Item from Fuji and should be avoided.
  
  
• Set two step check out to false. (glide.sc.checkout.twostep = false). 
  
  
• To make the variables public, add Write, Read, and Create roles to the related list

Make sure the Page and Widget (SC Catalog Item) are made public as well. 

Refer the below link for making a Record Producer Public:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0551300

Thank you,

Palani

[Feddy]

Can you help me, how to addWrite, Read, and Create roles to the related list?
it is not allowing me to do it