Need Information and Documentation on Standard Change in Change Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2025 11:14 PM
Hi,
I’m looking for detailed information and official documentation regarding Standard Change in Change Management within ServiceNow. I would like to better understand its configuration, approval process, and how it differs from other change types like Normal and Emergency changes.
Can anyone please share some useful references, documentation links, or best practices for implementing Standard Changes effectively?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2025 11:19 PM
Hi @akhilaanil
There are many ways to learn about Change Management in ServiceNow:
-
Visit Now Create: learning.servicenow.com/nowCreate
-
Navigate to the Assets section
-
Search for "Change Management Process Workshop"
You'll find a comprehensive deck with more than 150 slides that explains every aspect of the Change process in detail.
you can view below videos:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2025 11:27 PM
Hi @akhilaanil
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2025 11:43 PM
Hello @akhilaanil
Please follow ServiceNow Documentation as well :
Change Management Plugins :
Standard Change Catalogs:
Change Request Templates :
State Model Transition:
Thanks and Regards
Gaurav Shirsat
