Need Information and Documentation on Standard Change in Change Management

akhilaanil
Tera Contributor

‎07-28-2025 11:14 PM

Hi,
I’m looking for detailed information and official documentation regarding Standard Change in Change Management within ServiceNow. I would like to better understand its configuration, approval process, and how it differs from other change types like Normal and Emergency changes.

Can anyone please share some useful references, documentation links, or best practices for implementing Standard Changes effectively?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-28-2025 11:19 PM

Hi @akhilaanil 

 

There are many ways to learn about Change Management in ServiceNow:

You'll find a comprehensive deck with more than 150 slides that explains every aspect of the Change process in detail.

https://www.servicenow.com/docs/bundle/washingtondc-it-service-management/page/product/change-manage...

 

you can view below videos:

 

 

https://youtu.be/tjgNbUIfUB0

https://youtu.be/ClEh2-pYsaw

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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CIS - ITSM Batch 2 | Day 22 | Standard Change - Proposal - Template - Approval Policies - Flows
CIS - ITSM Batch 2 | Day 22 | Standard Change - Proposal - Template - Approval Policies - Flows
youtu.be/tjgNbUIfUB0
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality
ITSM Batch 1 | Day 21 | Change Management - Change Model in Depth #Shorts #Short
ITSM Batch 1 | Day 21 | Change Management - Change Model in Depth #Shorts #Short
youtu.be/ClEh2-pYsaw
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-28-2025 11:27 PM

Hi @akhilaanil 

 

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=7a0fa02a479a66d019dfe23c326d4381&nc_s...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=a61fec6a479a66d019dfe23c326d4377&nc_s...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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