need to add an error message so it displays on the employee center when i access a certain RITM

Ross Drew
Tera Contributor

I need to add an error message so that it displays on a RITM ticket when accessing it from the employee center. When I use g_form.addErrorMessage() in a Catalog Client Script it works and displays the red error popup message in the native UI, but it does not work when viewing a RITM ticket from the employee center. I have the type on the catalog client script set to 'All' and I have tried just setting the type to Mobile / Service Portal and did not work either. I have tried spUtils.addErrorMessage and that did not work either. Any suggestions?

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