Need to know default due date is getting populated in RITM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-10-2025 12:59 AM
2 REPLIES 2
Community Alums
Not applicable
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-10-2025 01:20 AM
Hi @sivasankar Yash ,
By default OOTB we have a logic to get this field based on Delivery time present on catalog item-
After I requested the catalog item-
Due date is populated.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-10-2025 01:22 AM
there is a calculation for that
check these links
What populates the due date/ Delivery time (Req&ritm)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader