Need to make a field Readonly in the change form(Change_request). when the appproval state requested
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07-04-2023 06:06 AM - edited 07-04-2023 07:32 AM
Hi Experts,
I have a requirement like
I Need to make a field (Impact) ReadOnly in the change form(change_request). when the approval state "requested"(sysapproval_approver) table. PFA
Could you please help me on it. Any help will be appreciated
Thanks in Advance
Aakhil
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07-04-2023 06:13 AM
Hi @Aakhiil ,
Just make a UI Policy for when state is requested, Impact should be "read only".
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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07-04-2023 06:40 AM
Hi @AndersBGS I have already tried with UI policy on change request table but its not working as excpected why because approval state "requested " its in (sysapproval_approval) table.
thanks for your reply
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07-04-2023 06:44 AM
Hi @Aakhiil ,
What is the state of change when approval is requested? And what is the state of change when approval is approved? Is it the standard OOTB change where you go to assess and then further to Authorize?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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07-04-2023 07:31 AM
when 'state' is in "requested" - its in (sysaproval_appoval)
impact name filed need to be readonly - its in CR level (change_request) table
Could you please see the screenshot once