Need to show UI Action only on CSM Configurable WorkSpace but not on Agent WorkSpace

Ankit67 · ‎09-12-2023

We need to show UI Action with name Close only on CSM Configurable WorkSpace but we do not want to show the button on Agent WorkSpace. How we can achieve it?

Voona Rohila · ‎09-12-2023

Hi @Ankit67

1.Open the related Action assignment

2. check 'Experience Restricted' checkbox and

3.add the Workspaces where you want to show this button in Action Configurations Related List.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Ankit67 · ‎09-12-2023

Hi @Voona Rohila From where we have to open related Action assignment as you have mentioned in the Step1. Please let me know the correct steps and also share the table name of related Action assignment so that I can open it.

Voona Rohila · ‎09-12-2023

Which type of UI Action you are working on?

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Ankit67 · ‎09-12-2023

Hi @Voona Rohila Please find the attached screenshots of the UI Action.