Need to sych userdata through intigration
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02-15-2024 10:21 PM
Hi All,
We have requirement to sync user data .we need to synch data PROD TO Lower instance once in every day. if new user created or updated, we need to do this through integration only, Please suggest.
Thank you all.
Varma

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02-16-2024 12:47 AM
Hi @varma2 ,
We don't ideally get prod data to non-prod on a daily basis, We usually clone prod to pre-prod, or dev or test once Go-live happens.
But still you want to proceed with implementing solution for above requirement then below are the steps you can achieve this:
1. Create a Schedule job which will run on daily basis
2. Create a data source which will call from schedule job
3. Retrieve data from Production instance using SOAP or REST integration
4. Put the data in import set
5. Create a transform map to update user details.
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02-16-2024 01:21 AM
Hi @varma2
If both are same SN instance then i guess by transform is good way instead of integration.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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