New Card & Field on Problem table
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11-22-2023 06:43 AM
Hi,
I have to create a new card in a problem form.
And here is no any problem with that, but I have to add a new field to this card with name "Root Cause"
and that field should look like this one for example:
If the first line will be completed it should be possible to add another line/record/option below.
I do not have to archive this data to any table just to know.
Look I've got something like this:
But I can't add a new option where the name is more than 1 word, doesn't recognize the "space"?
also I just wanted to get couple new column like created_by description etc.
Any Tips ?
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11-22-2023 08:02 AM
Hi @DIVI1
Something new for me, could you please tell me what is New Card and how you get this on form?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-22-2023 10:48 AM
I mean, Root cause, resolution information, Other information these are a cards.
That's how I identify these objects 🙂
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11-22-2023 10:59 AM
Okay, @DIVI1 So what you are trying to achieve on this? Do you want to add a new field?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-22-2023 11:36 AM
Exactly, I want to add a new field to this view/card.
If the first line will be completed it should be possible to add another line/record/option below.
also add some column like description, created_by just how it look like for example on the incident list.
Example: