New Card & Field on Problem table

DIVI1
Tera Expert

Hi, 
I have to create a new card in a problem form.

And here is no any problem with that, but I have to add a new field to this card with name "Root Cause"

and that field should look like this one for example:

DIVI1_0-1700663396514.png

If the first line will be completed it should be possible to add another line/record/option below.

I do not have to archive this data to any table just to know.

Look I've got something like this:

DIVI1_1-1700664086946.png

But I can't add a new option where the name is more than 1 word, doesn't recognize the "space"?

also I just wanted to get couple new column like created_by  description etc. 

Any Tips ?

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DIVI1 

 

Something new for me, could you please tell me what is New Card and how you get this on form?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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I mean, Root cause, resolution information, Other information these are a cards.
That's how I identify these objects 🙂

DIVI1_0-1700678894941.png

 

Okay, @DIVI1 So what you are trying to achieve on this? Do you want to add a new field?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Exactly, I want to add a new field to this view/card.

If the first line will be completed it should be possible to add another line/record/option below.

also add some column like description, created_by just how it look like for example on the incident list.

Example:

DIVI1_0-1700681812720.png