New Card & Field on Problem table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2023 06:43 AM
Hi,
I have to create a new card in a problem form.
And here is no any problem with that, but I have to add a new field to this card with name "Root Cause"
and that field should look like this one for example:
If the first line will be completed it should be possible to add another line/record/option below.
I do not have to archive this data to any table just to know.
Look I've got something like this:
But I can't add a new option where the name is more than 1 word, doesn't recognize the "space"?
also I just wanted to get couple new column like created_by description etc.
Any Tips ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2023 08:02 AM
Hi @DIVI1
Something new for me, could you please tell me what is New Card and how you get this on form?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2023 10:48 AM
I mean, Root cause, resolution information, Other information these are a cards.
That's how I identify these objects 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2023 10:59 AM
Okay, @DIVI1 So what you are trying to achieve on this? Do you want to add a new field?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2023 11:36 AM
Exactly, I want to add a new field to this view/card.
If the first line will be completed it should be possible to add another line/record/option below.
also add some column like description, created_by just how it look like for example on the incident list.
Example:
