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03-27-2025 10:47 AM
Hi team ,
I recently created CI below
however i am trying to search in configuration item field , its not showing
how do i fix ?
Solved! Go to Solution.
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03-28-2025 06:24 AM - edited 03-28-2025 08:27 AM
Hello @pramn ,
Ok, in order to be selectable, your "Tax Intelligent Solutions(TIS)" Application CI would need to have:
- "Operational Status" = Operational, and
- "u_daily_operation_category" same as the "Category" selected in the Change Request, and not empty (as per your initial screen shot the Category is empty, which would be the reason you cannot select the CI)
Regards,
Robert
Edit: Update the response to be more clear.
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03-28-2025 06:11 AM
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03-28-2025 06:24 AM - edited 03-28-2025 08:27 AM
Hello @pramn ,
Ok, in order to be selectable, your "Tax Intelligent Solutions(TIS)" Application CI would need to have:
- "Operational Status" = Operational, and
- "u_daily_operation_category" same as the "Category" selected in the Change Request, and not empty (as per your initial screen shot the Category is empty, which would be the reason you cannot select the CI)
Regards,
Robert
Edit: Update the response to be more clear.