Not able to create relationship in CMDB

[ajayr]

I am not able to create relationship with CI in CMDB. Below are the steps which I am following:

1. Go in Windows Server CI class

2. open any CI and click the '+' button in order to add the relationship

3. On clicking + sign I am getting below error message

As far as I know ecmdb_admin is the role which is needed to create relationship with CI and this user has the same role i.e ecmdb_admin

[Patrick DeCarl1]

Hi Ajay,

Did all the OOTB suggested relationships get deleted in your instance? Nav over to suggested relationships module and see if you have any there for server class.

[ajayr]

Hi Patrick,

The Suggested relationship records are present. I am able to create relationship with Admin user. we have a specific user which also have access to CI and that user is not able to add relationship and getting the above error.

[Chuck Tomasi]

Hi Ajay,

Does the user with ecmdb_admin have access to the Suggested Relationships table (shown below.) If so, is there a relationship for the Base and Dependent classes you are looking for?

Add a suggested CI relationship

[ajayr]

Hi Chuck,

Initially the user having role ecmdb_admin was not able to see records in Suggested Relationship due to security constraints.

Then I created read/write ACL for that particular table and now the user can see the records as below:

But still I am getting same error again.