HOW TO CHECK TO WHICH DATABASE WE ARE CONNECTED IN SERVICENOW
@Dr Atul G- LNG @Ravi Gaurav @Ankur Bawiskar @Allen Andreas @Mark Roethof HOW to check to which database we are connected on our instance in servicenow?
Forum Posts
Resolved! Flow designer -Based on location assignment group should be changed
Hi @Ankur Bawiskar, I have requirement where in when user's raise a request and a task will created for that request. (Task is created via flow designer) I need to populate assignment group of tasks based on drop-down variable 'city' in the catalog i...
Resolved! SLA basic reporting percentage - Achieved & Breached
Hello im new to this tool and would like to know how to get basic SLA reporting for our assigned group. what i need is separate or combined in one page. 1. Achieved SLA % monthly 2. Breached SLA % monthly basically i need to know our monthly SLA t...
Integraton servicenow incident module with Azure Devops
Hi all. I have a requirement where i have to provide the Provide high-level design and review the low-level design (which should include the integration details, requirement reviews, data mapping, data certification & validations) for the above-defin...
How to convert sys_id to Display Value in Scheduled Jobs script
Hello. On a table I have a field "u_user_criteria" with list type and contains many values (sys_id) reference to another table. I want to get each Display Value of each value of this field for later use. First I tried to convert the field from strin...
Resolved! Ignore
ignore
Resolved! ACL access
Hi All, I want give write access to 4 custom fields of a custom table to those who have a certain role.How can I achieve this ? Thank You. @ShubhamGarg @Satishkumar B ,@Brian Lancaster @Mark Manders @AG - LearnNGrow
How to hide Order Now button in portal when variable changes.
I have a requirement where I need to hide Order Now button in portal when a variable option is selected Yes.
Filter Records in trasform map before importing them to target table
Hi All, How to filter the records before transforming them to target table for ex : I want to filter the records that have status value from source as "disposed". I don't want to create these records in target table with this status. do I need to use...
Resolved! How to display questions and answers in virtual agent
Hi, I have few questions and answers list so i have created a topic 'General questions'. but i want to do the once we click on that topic it should display list of the questions then we click on any of the question it should display the answer.How to...
Modify Incident related lists filter condition in Problem Form
Hi Team, Can anyone please tell me how to edit Incident Related List default filter conditions on Problem Form.Thanks in Advance!!!
Survey Question Field Issue in SP portal
Hi All, I have a issue while creating New field in Ticket closure Customer survey field.We have created a new field in survey will multiline free text. We are looking to make the below field wide with free text in the survey form. Backend configurati...
Change the order of variables on the Catalog task form
Hello All Hope you are doing well, We have a requirement where we need to update the order of variables in the Catalog Task form, making it different from the RITM variable sequence. For example, on the catalog form and RITM, the first two variable...
Worknote not added on the SN workspace.
Hello All, Please check the below the attached image, when add work note by clicking on edit option on the workspace the work note is added to that record. Please advice us what should we do to resolve this issue or is this Servicenow problem.Thank y...
Worknote not added on the SN workspace.
Hello All, Please check the below the attached image, when add work note by clicking on edit option on the workspace the work note is added to that record. Please advice us what should we do to resolve this issue or is this Servicenow problem.Thank y...
