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Resolved! Null value is getting displayed in reference field

HI Community, I have a requirement; task needs to be assigned to requested for's hub.Requester's hub assignment group can be found in the field called Hub on the Location form of the location the requester is assigned to. For example, if the requeste...

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suuriya by Tera Contributor
  • 1109 Views
  • 13 replies
  • 2 helpfuls

Teams Virtual agent Bot is not responding(Not showing any data from table) when the flow comes to User Input Reference choice node.

Hello, When I use the User Input Reference choice in the virtual agent Via teams, it is not getting the table's data. The table only has 200 records. When I start the topic it is starting correctly, but when the flow comes to the reference node, I am...

How to enable the Interceptor of Problem task?

Hi, I have disable the Interceptor of the Problem task as per the requirement to create Ptask from a problem record in 2 different related tab (Root Cause Analysis, Corrective Action:(General) ). Please check the screenshot below  problem_incident. N...

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Nipan1 by Tera Contributor
  • 802 Views
  • 3 replies
  • 0 helpfuls

Flow design need to move loop for 'n' number of times.

Hello, I am new to Flow design.I have a requirement from my client to create custom table called "Maintenanc Table". Here i need to create a flow which i got stuck . The requirement is in the Maintenance task when th task is created there will be 4 L...

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prakash51 by Tera Contributor
  • 260 Views
  • 1 replies
  • 0 helpfuls

reminder notification flow

Hi, I am having a requirement related to reminder notification...once a ticket is in awaiting info state for 3 days, i have to send a reminder notification to user, and after a 6 days also if the ticket is in awaiting info state.. i have to send a sa...

Resolved! Flow design - Scheduled Trigger condition

Hello.I created a flow with the following trigger conditionMy goal is to run this flow at midnight and midday every days. But it is not running on this schedule.My question is: At what system time will this condition be true? The condition is every 1...

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Andr_1 by Tera Contributor
  • 993 Views
  • 5 replies
  • 0 helpfuls

Want to edit fields from list for KB articles

Hi Team,  I want to edit all the fields of KB article from list view for specific group. For that I have created ACL as below but not working. Please let me know what wrong I'm doing here Type: recordOperation: list_editName: Knowledge.None  Script: ...

Ash41 by Kilo Sage
  • 380 Views
  • 3 replies
  • 0 helpfuls