Has anyone found a way to identify knowledge search words that are approaching the Stop Words threshold? I can only seem to identify words that are already listed as stop words, but we'd like to be more proactive and review words/searches that are ap...
I have created a report from the incident_metric table. On this report I have the Definition field filtered to Assigned to Duration and then the Value is filtered to the individuals on the team requesting the report. The report is working just fine, ...
Can the Service Portal (SP) be used for CSM instead of the Customer Portal?Thanks,AJ
Hi All,I am having location and location type variables in 1 catalog item. Based on location variable, I need to set location type variable(remote, onsite) choices in select box.I am writing an on change client script . Requirement is if location var...
When the direct link to a catalog item is shared with users, it displays the error message. "You are either not authorized or record is not valid." if the user is not logged in. Is there a way if user is not already logged in, we need to redirect use...
Hi Everyone,Can anyone explain how to use ATF(Automated test framework) in Integration Testing. I have to use the ATF to test the application which is integrated with Service now . Please help me with the examples.Thanks & Regards,Haribabu.
Hi,I have created a custom choice type column on the change_request table called 'u_lead_time_duration'. On that I have defined three choices:1_day_lead3_days_lead5_days_leadThe plan now is that if 1_day_lead is selected, it should not be possible to...
hi, i am writing a widget on an on prem instance, my question is this - is it better to execute a large query once and populate a large array of the queried data or is it better to execute several smaller queries and populate a small array of the dat...
Hi TeamI am successfully approved the manger approvals through flow designer but I am unable to trigger the sc_task through flow designer after manager approvals.Thank you.
Using Performance Analytics, I created a widget, Indicator, and Indicator Source to obtain scores by month of certain Incidents fitting a filter. I also have the previous year's scores by month. Here is an example: What I am trying to do is take, ...
How to show the attachments after manager approval in request automatically
A while back I created some dashboards with IFrames (list view for sc_task as an example) These come into the dashboard with the option to filter the list right on the dashboard via the URL fed to the IFrame (unlike a report). You can also change th...
I need to connect Alteryx Designer to the ServiceNow input tool. I've already installed this tool in my Alteryx Designer desktop application, but as you can see in the attached screenshot, the tool is requesting a client ID and client secret, which I...
Hi all..I am new to the ServiceNow Platform. I have created a select box variable and have given two question choices to the select box.But I when I select Try It I see that in the drop down only one question choice is getting reflected.I deleted the...
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