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Restrict the Task state field from the list view

I need to restrict the state field. If mandatory fields are not fillled or empty in task record.  we not allow to close complete from Iist View. And need to show the alert or error message in current RITM. 

mastanbabuk by Tera Contributor
  • 827 Views
  • 2 replies
  • 0 helpfuls

Resolved! Dynamic filter on string field for a list view in custom app

Hi Community, I want to create a dynamic filter for a list view when abc field is assigned to me, same like incidents assigned to me filter on the incident list view. But in my case this abc field is a string field and its data we are pulling via int...

How to Check attachment attached or not on submit client script

Hii All  i need to check attachment has attach or not by using on submit client script  like i  make one catalog item in that i want to check that this catalog item has attachment or not  i try many thing but no luckyour help highly appreciated thank...

dheeru_1994 by Tera Contributor
  • 3219 Views
  • 10 replies
  • 1 helpfuls

Resolved! Notification

Dear folks,can you help me how do i achieve below requitement of notification  'Hello <user>'We have completed your request number sdCould you please verify..."include app URL?

pramn by Kilo Sage
  • 1424 Views
  • 1 replies
  • 1 helpfuls

Cancel RITM Without Filling in Fields

Hi, I'm trying to modify our "Cancel RITM" UI Action so that it doesn't require agents to fill in mandatory fields. I haven't been able to find a solution, does anyone know if this is possible?

How to create SCTASK for each RITM in flow

Hi, I have created a flow for creating three RITM's on one request and mapped to the respective groups but here i want to create one SCTASK for each RITM that means one RITM under one SCTASK and 2nd RITM under one SCTASK and 3rd RITM under one TASK.I...

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mania by Tera Contributor
  • 2595 Views
  • 6 replies
  • 1 helpfuls

Send Attachments from 1 record to another

Hi All,I have a requirement where I need to send attachments from one record to another. For example, when I create an incident from a case, I want to transfer the attachments from the case to the incident at the time of incident creation or during u...

Vamshi_ch123 by Tera Contributor
  • 1563 Views
  • 2 replies
  • 0 helpfuls

Resolved! What to extend to make a table to store list data

We want to store a few lists in ServiceNow tables, which have simple data, is there some table we can extend to do this so we don't consume a custom table?List Name, Attribute 1, Attribute 2, Attribute 2, ... Attribute 10We have at least about 3 of t...

VL10 by Tera Expert
  • 1430 Views
  • 2 replies
  • 1 helpfuls

Resolved! Workflow activities are getting executed twice

Hey Community, I am facing a weird issue in my workflow. Whenever the flow is triggered the activities after an if flow gets executed twice as I could see updates happening twice on the record. Can u help me or guide me what is happening over here? T...

SnowUserDev by Tera Contributor
  • 2186 Views
  • 4 replies
  • 1 helpfuls

Multiple Sub Workflow

I'm working on a catalog item that has a total of 3 workflowsPrimary Workflow (Approval), Workflow "A" and Workflow "B"In the Primary Workflow there is an If actionIf answer is True then use Workflow "A"If answer is False then Workflow "B"When I test...

John H1 by Tera Guru
  • 984 Views
  • 3 replies
  • 0 helpfuls

Bundle Catalog Item

What is the best method to use to bundle catalog items together .. like a PC and an Monitor item? So when a user selects an item all the child stuff comes along with it?