Not able to edit fields in Form Design

[Gaurav Sarode]

Hi All,

I have taken new test instance for learning. 

In that, yesterday I was able to edit incident form fields like( Make field mandatory, Add new field).  Today, after login I am not able to edit incident form in form design. If I am trying to drag new field it will become pink and now allow me to add fields also.

Note: I have not edited any roles or permissions of me. Only one thing I did today that I have created one application in application studio.

Please help me to solve this issue or correct me if I am wrong. Thanks in advance.

Regards,

Gaurav Sarode

[Pradeep Sharma]

Hello Gaurav,

Please make sure you are in the global application scope before you modify changes in the incident table.

https://docs.servicenow.com/bundle/orlando-application-development/page/build/applications/concept/c...

- Pradeep Sharma

[Pradeep Sharma]

Hello Gaurav,

Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list

- Pradeep Sharma

[Panneer]

Thanks, it really helped me

[Gottipati Venka]

I am facing the similar issue with issue(sn_grc_issue) table which is extended extended from task table. The problem which I am facing is i am trying to create a reference field and add to the form by using form design and form layout. After adding I am unable to "Save the form". Could you please suggest me a solution.