Not able to search in the global search in service portal

[chandan2212]

Hi All , 

In the global search of service portal one of the catalog item is not visible but while opening the URL is opening .

Can anyone tell me why catalog item is not visible 

Thanks and Regards,

Chandan

[Ankur Bawiskar]

@chandan2212 

Did you check if someone marked No search=true for that catalog item? If yes then catalog item cannot be searched

If my response helped please mark it correct and close the thread so that it benefits future readers.

[chandan2212]

Hi , 

it is false false

[Dr Atul G- LNG]

Hi @chandan2212 

Please check if the two values of that item in the list view are true or false.

[chandan2212]

Hi , Both are false