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Not able to search in the global search in service portal

chandan2212
Tera Contributor

‎06-16-2025 10:04 PM

Hi All , 

 

In the global search of service portal one of the catalog item is not visible but while opening the URL is opening .

Can anyone tell me why catalog item is not visible 

 

Thanks and Regards,

Chandan

 

 

chandan2212_1-1750136579916.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-17-2025 02:04 AM

Hi @chandan2212 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745338

 

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