Not able to search in the global search in service portal

chandan2212 · ‎06-16-2025

Hi All ,

In the global search of service portal one of the catalog item is not visible but while opening the URL is opening .

Can anyone tell me why catalog item is not visible

Thanks and Regards,

Chandan

Dr Atul G- LNG · ‎06-17-2025

Hi @chandan2212

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745338

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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