Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Not able to search in the global search in service portal

Not applicable

Hi All , 

 

In the global search of service portal one of the catalog item is not visible but while opening the URL is opening .

Can anyone tell me why catalog item is not visible 

 

Thanks and Regards,

Chandan

 

 

chandan2212_1-1750136579916.png

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745338

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************