Notification are not visible under notification tab under related list

[AkashL722774083]

I’ve created a Relationship under the Catalog Task [sc_task] table to display related notifications. This works for most notifications linked to a Catalog Task, but it does not show the out-of-the-box @mention notifications.

I can see those @mention notifications being logged, and I know they are created in the live_notification table, but they don’t appear in my current relationship.

Is there a way to build a relationship that also pulls in these @mention notifications from live_notification so they show up alongside the other task-related notifications?

[kaushal_snow]

Hi @AkashL722774083 ,

You can create a custom relationship. However, it's important to note that the OOB notifications are not automatically included in the related list due to their storage in the live_notification table. By default, the related list on sc_task is configured to show records from the sys_notification table, which does not include notifications........To achieve this, you can create a new relationship on the sc_task table that links to the live_notification table....

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[AkashL722774083]

screenshot of the relationship

[Ankur Bawiskar]

@AkashL722774083 

image is not visible properly.

share proper screenshot.

If my response helped please mark it correct and close the thread so that it benefits future readers.