Notification URI_REF links redirect to Employee center

[mravulakolu]

in our email notifications , we would like to redirect the notification Uri link to to employee center portal , when user click on the link it should redirect to portal instead native UI

Here is the below code. can someone please assist us.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,

    /* Optional EmailOutbound */

    email, /* Optional GlideRecord */ email_action,

    /* Optional GlideRecord */

    event) {

    var result = new ActivityMentionEmailValues().getEmailValues(current.table, current.document);

    if (result) {

        result = JSON.parse(result);

        email.setSubject(gs.getMessage("You have been mentioned in {0}", result.subjectText));

        template.print("<p style='color: #424E5B;margin: 0 0 12px;line-height: 26px;margin-bottom: 12px'>");

        template.print(gs.getMessage("You have been mentioned by {0} in", current.user_from.name));

        template.print("&nbsp;<a href='/nav_to.do?uri=" + result.className + ".do?sys_id=" + result.recordSysId + "'>" + result.linkText + "</a></p>");

    }

})(current, template, email, email_action, event);

[Chaitanya ILCR]

Hi @mravulakolu 

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var result = new ActivityMentionEmailValues().getEmailValues(current.table, current.document);
    if (result) {
        result = JSON.parse(result);
        email.setSubject(gs.getMessage("You have been mentioned in {0}", result.subjectText));
        template.print("<p style='color: #424E5B;margin: 0 0 12px;line-height: 26px;margin-bottom: 12px'>");
        template.print(gs.getMessage("You have been mentioned by {0} in", current.user_from.name));
		var portal ='esc' //replace with any other portal
        var url = gs.getProperty('glide.servlet.uri') + portal + '?id=form&table=' + result.className + '&sys_id=' + result.recordSysId;
        template.print("<a href='" + url + "'>" + result.linkText + "</a></p>");
    }

})(current, template, email, email_action, event);

try this

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Robert H]

Hello @mravulakolu ,

Please replace the last line with this:

template.print(gs.getMessage(
    '<a href="/esc?id=ticket&table={0}&sys_id={1}">{2}</a></p>',
    [result.className, result.recordSysId, result.linkText]));

If you want the full form to open replace "ticket" with "form.

Regards,

Robert