Notification via a phone call?

AM21
Tera Contributor

‎02-03-2022 03:04 AM

Currently, we send notifications out via SMS,email, voice mail. Is there anyway with ServiceNow to send a notification via a phone call? (phone rings)

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Vaishnavi Lathk
Mega Sage
Mega Sage

‎02-03-2022 03:15 AM

Hello,

You can do with following Steps:->

We have Twilio Integration for sending Calls.

https://www.twilio.com/blog/create-notification-system-servicenow-using-twilio-sms-and-voice

https://www.youtube.com/watch?v=62OY_GyC8hA

 

If my answer is worthy please  mark as Correct or Helpful

Regards,

Vaishnavi