Notification

[Vaishali 11]

There is 1 category under which there are 9 catalog items. There is one specific user who wants to get notified whenever any one item is ordered from that category.
How to achieve this?

Thanks in advance!!

[Rohit01998 · Accepted solution]

Hello @Vaishali 11 

follow the below steps:

1. Create one event in Event Registry

2. Create After business Rule on Requested item table on insert and write below script.

if(current.cat_item.category=='b06546f23731300054b6a3549dbe5dd8'){ //replace sys_id with your catagory sys_id
		gs.info('catagory'+current.cat_item.category);
		gs.eventQueue('your_event_name',current,current.number,gs.getUserName()); //
	}

3. create notification on Requested item table and add that User in who will receive tab

Mark my answer correct and give 👍if this helps you...

Thanks,

[Vaishali 11]

Hi Rohit,

I followed the exact same steps as mentioned above, but the notification is not triggered. The email is not generating. Could you please suggest?

[Rohit01998]

Could you send the screenshot of notification and business rule?

[Vaishali 11]

It's working now.Thanks!!