- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-22-2020 10:22 PM
Hello Experts,
I have a catalog item with check boxes and when ever there is a notification sent for approval i want to checked values to be displayed and ignore false values.
Thank You In advance.
Solved! Go to Solution.
- Labels:
-
Service Level Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2020 09:51 AM
Hi Rachel,
Can you share what values/checkbox user has selected?
Still not getting why if statements are required; the below script should show only those checkboxes which are selected/true
(function runMailScript(current, template, email, email_action, event) {
var ritmSysId = current.sys_id;
var set = new GlideappVariablePoolQuestionSet();
set.setRequestID(ritmSysId);
set.load();
var vs = set.getFlatQuestions();
for (var i=0; i < vs.size(); i++) {
var label = vs.get(i).getLabel();
var variableName = vs.get(i).getName();
var variableValue = vs.get(i).getDisplayValue();
if(label !='' && variableName !='' && variableValue.toString() == 'true')
template.print(label + ' : ' + variableValue);
})(current, template, email, email_action, event);
this would print like this
Approve Quotes : True
Read only : True
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-24-2020 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-24-2020 11:56 PM
Hi Rachel,
why you require if else statement here?
the above script would print only those which are having true value
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2020 08:40 AM
(function runMailScript(current, template, email, email_action, event) {
var ritmSysId = current.sys_id;
var set = new GlideappVariablePoolQuestionSet();
set.setRequestID(ritmSysId);
set.load();
var vs = set.getFlatQuestions();
for (var i=0; i < vs.size(); i++) {
var label = vs.get(i).getLabel();
var variableName = vs.get(i).getName();
var variableValue = vs.get(i).getDisplayValue();
if (label != 'APT None'&& variableName != 'none'&&variableValue.toString() =='true') {
template.print(label +'APT None'+variableValue);
}
if(label !='APT Create/Edit Contract'&& variableName !='create_edit_contact'&& variableValue.toString() =='true'){
template.print(label + 'APT Create/Edit Contract'+variableValue);
}
if(label !='APT Review/ Approve Contract'&&variableName !='review_approve_contact'&& variableValue.toString() =='true'){
template.print(label +'APT Review/ Approve Contract'+variableValue);
}
if(label !='APT Read Only Contract'&&variableName !='read_only_contarcts'&& variableValue.toString() =='true'){
template.print(label +'APT Read Only Contract'+variableValue);
}
if(label !='Apttus Lock User'&&variableName !='lock_user'&& variableValue.toString() =='true'){
template.print(label +'Apttus Lock User'+variableValue);
}
if(label !='Apptus Unlock User'&&variableName !='appttus_unlock_user'&& variableValue.toString() =='true'){
template.print(label +'Apptus Unlock User'+variableValue);
}
}
})(current, template, email, email_action, event);
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2020 08:40 AM
This my current script and still see false values.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2020 09:51 AM
Hi Rachel,
Can you share what values/checkbox user has selected?
Still not getting why if statements are required; the below script should show only those checkboxes which are selected/true
(function runMailScript(current, template, email, email_action, event) {
var ritmSysId = current.sys_id;
var set = new GlideappVariablePoolQuestionSet();
set.setRequestID(ritmSysId);
set.load();
var vs = set.getFlatQuestions();
for (var i=0; i < vs.size(); i++) {
var label = vs.get(i).getLabel();
var variableName = vs.get(i).getName();
var variableValue = vs.get(i).getDisplayValue();
if(label !='' && variableName !='' && variableValue.toString() == 'true')
template.print(label + ' : ' + variableValue);
})(current, template, email, email_action, event);
this would print like this
Approve Quotes : True
Read only : True
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader