Notifications- To Display Only True Values and Ignore False

[rachelturkariga]

Hello Experts, 

I have a catalog item with check boxes and when ever there is a notification sent for approval i want to checked values to be displayed and ignore false values.

Thank You In advance.

[Ankur Bawiskar]

Hi,

for this you would require email script and include that in email notification; you would require multiple if else statements

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

if (current.variables.<variable_name>.toString() == 'true')
template.print('Read Only Contarts true'); 


})(current, template, email, email_action, event);

Sample script in mail script to have it for all true/false variables; this would work in global scope only

var ritmSysId = current.sys_id;
var set = new GlideappVariablePoolQuestionSet();
set.setRequestID(ritmSysId);
set.load();
var vs = set.getFlatQuestions();

for (var i=0; i < vs.size(); i++) {

if (vs.getLabel() != "" && vs.getDisplayValue() != "" && vs.getDisplayValue()== 'true' ) {
template.print(vs.get(i).getLabel() + " " + vs.get(i).getDisplayValue() + "");

}

}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[rachelturkariga]

Hi Ankur,

Thank You for your immediate reply,

This is how i add the script right?

I choose the value that is is name field to write the script ?

Please refer screenshots

Thank You Again for the quick help.

[Ankur Bawiskar]

Hi,

you need to use the name field for script

you can use second script and it would print all those variables which are true

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[rachelturkariga]

which script do we use the 1st or 2nd