Notifications

[Ram012]

I have one doubt regarding Notifications example task

1."in the same third notifcation we like to inlcude an action button tabled 'closed ticket' this will allow the end user to close the ticket themselves if it is no longer need the full sequence of follow up emails from being sent."

2.Lastly we like the ticket to automatically close if no response is received  after the third & final notification.

Any idea how to build 1 & 2 points as per the notification help me code.

[Ankur Bawiskar]

@Ram012 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[PaigeDrifter]

Adding actions and automations ensures efficient ticket handling and notifications!