Record producer created on a wrong scope

1_DipikaD
Kilo Sage

Hi All,

I have created a record producer in global scope but it should be created on a different scope . So now what should I do  ? Should I create a new update set changing the scope and restart the catalog from beginning or is it possible to change the scope from global to custom without harming my development  ? Also I want to know if I can change the application scope from custom to global as well ? 

Please suggest.

 

Thank you. 

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @1_DipikaD 

 

If you can rework, better to create RP again in the correct scope. I read somewhere, that we cant change the scope or if we do it is via XML.

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Abhishek_Thakur
Mega Sage

Hello @1_DipikaD ,

I agree with @Dr Atul G- LNG , it is not possible to change the scope and also it is not recommended. If possible please create it again in correct scope.

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.

Regards,

Abhishek Thakur

Ankur Bawiskar
Tera Patron
Tera Patron

@1_DipikaD 

what all components did you create in wrong scope?

If those are very few like 1 record producer, 3-4 variables then create fresh in correct update set of that scope.

If those are large then you will have to play with the XML of that record but it's time consuming process.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

1 RP and few variables in it.