OAuth Access token is expired. Verify the OAuth configuration and click the 'Get OAuth Token' link below to request a new token.

Jafrin Jack
Kilo Contributor

In my rest message I am getting the below pop-up. How to resolve this issue. Please suggest.

After clicking on the Get OAuth Token, it is just extending for 1hour

Default Grant type is client credentials
Authentication type - OAuth 2.0

 

 

find_real_file.png

5 REPLIES 5

Sukhbir Singh2
Giga Guru

Hi

When ServiceNow will make an API call (execute the REST method), it will automatically renew the token, if it has expired.

You don't need to renew it every time manually.

Hit correct/helpful, if it helped.

Thanks

Sukhbir Singh

Hi, Thanks for the Response.

So there is no need to check any OAuth configurations? whenever the ServiceNow hits the third-party endpoint then automatically the token with get renewed ?

Yes, ServiceNow will do it. Please mark my response correct/Helpful, if it helped. Thanks

Sukhbir Singh2
Giga Guru

Hi Jafrin

Following up on my response.

If it answers your question, please mark correct/helpful. 

Thanks

Sukhbir Singh