If my understanding of how this works is completely wrong, I apologize and would greatly appreciate some correction. I'm planning on taking the asset course in a few weeks however I'd like to get a little bit of a head start with populating printers ...
How do I identify an '&' as text when it is part of a field value?Here is the url:https://dayzim.service-now.com/nav_to.do?uri=incident.do?sys_id=-1%26sysparm_query=impact=2%5eurgency=2%5epriority=3%5eincident_state=3%5ecaller_id=javascript:gs.getUse...
Hello all, I am trying to add a link to an field error message. This is what I have so far but it is not working, it keeps giving me the actual URL instead of turning it into a link. Would you be able to point me in the right direction on how to get ...
One of our DER-Trust Store Certificates is about to expire. We have gotten a new certificate but I would like to know how to modify the current settings to add the new certificate without any downtime. I am new on this so I would appreciate if any st...
I have a customer who would like to know the "practical consequences/risk" of deactivating a property in ServiceNow.The property glide.set_x_frame_options is saying:Enable this property to set the X-Frame-Options response header to SAMEORIGIN for all...
Hi folks,I am a newbie in the Table Rotation and extension space, and wondering if I could get some idea from you guys, Based on Wiki ServiceNow Table Rotation and Extension references http://wiki.servicenow.com/index.php?title=Table_Rotation#gsc.tab...
Assets were populated from CI's for our initial data load.The issue I am having is many of my assets have an unknown model since it wasn't listed in the model table. When I look at the CI, it has a model but it is not listed in the asset record itsel...
I am trying to create templates for Incidents and want the category and Sub category values pulled from a table rather than a choice list. I have this set up on the incident. How can I do the same on the template? I want to enforce the dependencies f...
Hello All,Currently I'm facing an issue to pull an user record from LDAP. User's AD account is correct and it satisfies all the conditions pu in the OU filter. However, the record is not pulled from LDAP data source.I updated the filter, removed all ...
On the ServiceNow instance, I have made a change to one Label name "Requested by", but this has filtered through to all the Change forms (Normal, Standard and Emergency)I only want to change the Standard Forms. Is UI Policy the route and if so, how? ...
Hi All,I'm looking for a sensible way to restart this SLA which is used for Incident Acceptance (there is also an SLA for incident resolution): The reason for which i want to restart it is this: When a team first gets the ticket, the state is 'open.'...
Hi Guys, on my form, I am referencing another table (screenshot 1), however, when I select any of them, it will not show the name on the form, only the number (screenshot 2). Any help would be greatly appreciated.Thank you in advance.
Reaching out to the ServiceNow community to see if anyone has run into the same problem and how they have addressed it. Thanks very much in advance!Scenario:My users/customers of ServiceNow are our external customers, NOT internal users within our ...
Export to Excel file does not download exact number of rows displayed in list view. e.g- i can see all active notification which says- "1 to 300 of 323" on a page when i export it to Excel it downloads only 303 rows. I am using Eureka release.
Good Morning Community,We're about ankle deep in our StartNow Implementation and we're getting the foundation data ready for importing. One of my tasks is to get our listing of support groups ready and I've got a question about maybe a best practice ...
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