Office 365 Mailbox Setup

[fisherje]

Hello all,

I am trying to set up an email account (SMTP/POP3) for sending and receiving notifications.  I have successfully setup the SMTP account using smtp.office365.com and the account credentials.  However, I am running into issues setting up the POP3 account.  I've tried using outlook.office365.com for the server with various combinations of ports/security settings but continue to get connection failed errors when testing the connection.  I have checked the credentials multiple times, so I am not sure why I am getting an authentication error.  Can anyone help me out?

[ServiceNow Tec2 · Accepted solution]

This has been resolved by ServiceNow Technical Support. Please refer to KB0739888 for more information.

[Jef DC]

THE LINK TO THE KB DOESN'T WORK :

- - Now Support Portal (servicenow.com) : Knowledge record not found

Please point me to th enew KB article.

[pramodmetkar]

Mentioned KB Article is not available. I am also facing same issue and looking for a solution for the same

[Danny Rhoades]

Can I ask what settings you used to get your SMTP account to work?  I've tried all sorts of configuration setups and nothing seems to work.