Can we achieve the following Functionality by implementing Both On call Scheduling and Advanced Work Assignment for the same team members within the same Shift.
1)We want to do the Shift Roster of team members for 24*7 shift and send notification to team members through email with their Shift Schedule and Escalation setup should not work for these team members which is done using On-call Scheduling.
3)Can we give the visibility of Shift Roster to a certain group created with Specific Members apart from Team members for whom the Shift Roster is created.
2)We want to do the Advanced work assignment of Incidents to the team members for the same Assignment group for which Roster is created using on call scheduling.
