On Related Record, CI is getting overwritten

nishakumari1
Tera Contributor

‎06-12-2024 05:50 AM

On Release record associating Enhancement record using related list.

On adding Enhancement using Edit button CI field on Enhancement is getting Overwritten by Parent Release record CI.

Please Guide me how we can avoid this

 

Regards

Nisha

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Yashsvi
Kilo Sage

‎06-12-2024 06:00 AM

Hi @nishakumari1,

please check below link:

https://www.servicenow.com/community/itom-articles/servicenow-duplicate-cis-solution-script-report/t...

 

Thank you, please make helpful if you accept the solution.

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