One survey is triggring multiple times
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04-11-2025 03:51 AM - edited 04-11-2025 03:52 AM
Hi,
When the state is closed the Survey is triggring multiple times.
Can anyone please help on this, It will be usefull.
Thanks!
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04-15-2025 02:23 AM
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04-15-2025 02:25 AM
did you check the source of both the emails is your notification?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-15-2025 04:53 AM - edited 04-15-2025 04:53 AM
Yes, Notification is same but the Source are different and remins same.
Thanks!
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04-15-2025 05:15 AM
did you check why 2 Assessment instance got created?
Debug that
Also check the other email source why it got satisfied?
ensure it doesn't work for your table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-16-2025 02:00 AM
any update to this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader