Only specific users name should appear in the serviceNow filter condition

Nivetha23jay
Tera Contributor

‎06-19-2025 05:25 AM

Hi everyone,

Requirement: Only selected users should appear in the drop-down or list when using a filter condition in case table. This ensures that the filter shows names based on specific criteria, roles or group.

Preview file
3721 KB
0 Helpfuls
  • 690 Views
11 REPLIES 11

Nivetha23jay
Tera Contributor
In response to Hristo Ivanov

‎06-19-2025 05:31 AM

Hi hristo,

I need this on workspace list view

0 Helpfuls

Nivetha23jay
Tera Contributor
In response to Hristo Ivanov

‎06-19-2025 05:37 AM

That's great but how can I restrict this to specific users using conditions

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nivetha23jay

‎06-19-2025 05:38 AM

The condition will be available for everyone. What is your specific use case?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Hristo Ivanov

‎06-19-2025 05:38 AM

Thanks to adding my previous post.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************