Option with Dropdown --None--

[_bhishek]

I have created one on change client script.' Time taken'(on change field) is selected as 1 hour then business application option should be removed and in other options 1 hour should be visible .

When i am selecting  time taken as 1 hour then business application not visible (as expected).But after this i am selecting --None --- the 1 hour is still not visible.

Please confirm how can i so all option would be visible  if --None--  slected.Providing the script ,which i am using.Please suggest.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    if (newValue == '1Hour') {

        g_form.removeOption('u_classification, 'Business Application', "Business Application");

    } else if (newValue == '') {

        g_form.addOption('u_classification', 'Business Application', "Business Application");

    } else {

        g_form.addOption('u_classification', 'Business Application', "Business Application");

    }

    //Type appropriate comment here, and begin script below

}

[Abbas_5]

Hello @_bhishek,

To resolve the issue where the "1 hour" option disappears when "--None--" is selected after choosing "1 hour", you need to ensure your script explicitly handles the "--None--" case and makes all options visible. Here's a breakdown of the problem and the solution with an example script:

Problem:

The original script likely hides the "1 hour" option when "1 hour" is selected and doesn't handle the scenario where the user then reverts to "--None--". The script needs to specifically check for "--None--" and make all options visible again.

Solution:

The g_form.getControl() method is used to get the HTML element of the choice list, and then removeAttribute() is used to remove the "hidden" attribute applied earlier. 

JavaScript

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var timeTakenControl = g_form.getControl('time_taken_field_name'); // Replace 'time_taken_field_name'
    var businessAppOption = timeTakenControl.querySelector('option[value="business_application"]'); // Replace 'business_application'
    

    if (newValue === '1 hour') {
        // Hide Business Application option when '1 hour' is selected
        if (businessAppOption) {
            businessAppOption.setAttribute('hidden', 'hidden');
        }
          // Make sure other options are visible
        for (var i = 0; i < timeTakenControl.options.length; i++) {
           if (timeTakenControl.options[i].value !== '1 hour' && timeTakenControl.options[i].value !== 'business_application')
                timeTakenControl.options[i].removeAttribute('hidden');
         }
    } else if (newValue === '--None--') {
        // Show all options when '--None--' is selected
        for (var i = 0; i < timeTakenControl.options.length; i++) {
             timeTakenControl.options[i].removeAttribute('hidden');
         }
    } else {
        // Handle other cases (e.g., other time options)
         if (businessAppOption) {
            businessAppOption.setAttribute('hidden', 'hidden');
        }
         for (var i = 0; i < timeTakenControl.options.length; i++) {
           if (timeTakenControl.options[i].value !== '1 hour' && timeTakenControl.options[i].value !== 'business_application')
                timeTakenControl.options[i].removeAttribute('hidden');
         }
    }
}

If this is helpful, please hit the thumbs up button and accept the correct solution by referring to this solution in future it will be helpful to them.

Thanks & Regards,
Abbas Shaik

[Ashish Parab]

Hello @_bhishek,

I will suggest you to go with UI policy. 

When to Apply : Time taken is 1Hours

Check the Run Script checkbox and add below logic.

UI Type : All

Execute if true:

function onCondition() {
	g_form.removeOption('u_classification','Business Application');
}

Execute if false:

function onCondition() {
    g_form.addOption('u_classification', 'Business Application', 'Business Application');
}

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[Ankur Bawiskar]

@_bhishek 

update script as this

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading) {
        return;
    }

    // Remove "Business Application" when time taken is 1 hour
    if (newValue == '1Hour') {
        g_form.removeOption('u_classification', 'Business Application');
    } else if (newValue == '' || newValue == '--None--') {
        // Re-add "Business Application" when "--None--" is selected
        // The value and label must match the original field definition
        g_form.addOption('u_classification', 'Business Application', 'Business Application', 0);
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@_bhishek 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.