order guide save as draft functionality
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03-27-2019 05:57 AM
Hi,
We have order guide containing 20 catalog items with 'n' number of mandatory fields. So we want to save the order guide as draft with empty mandatory fields before checkout which will help requester to gather additional information. Please help.
Thanks,
Jay
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03-27-2019 08:30 AM
This is available OOB with wish list functionality.
Check below for more details
https://docs.servicenow.com/bundle/madrid-it-service-management/page/product/service-catalog-management/concept/catalog-items-wishlist.html
Regards,
Sachin
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03-27-2019 12:25 PM
Enabled wishlist but does not appear in order guide page. Please find below screenshot. My requirement is to update first field and second field (mandatory) is blank . Form should be saved so that user can check the second field and update later before checkout. Can we add draft/wishlist functionality next describe needs.
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04-30-2021 01:00 AM
Hi Jay,
Did you got solution for the above? Please share your solution here
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06-12-2024 04:45 PM
Hi Did you found solution for this?