Order guide submit redirect to RITM page

Servicenow58
Tera Contributor

Hi All,

 

When i submit order guide form , its redirecting to /sp?id=ticket&is_new_order=true&table=sc_request&sys_id=b9b3638187362250f505cbb5cebb35e8

this page ,

we want to redirect to  
/sp?id=ticket&is_new_order=true&table=sc_req_item&sys_id=ritmsysid  page .kindly help me code changes

please find attached widget which we are using 

5 REPLIES 5

Pranesh072
Mega Sage
Mega Sage

You can update the widget 'SC Catalog Item'.

 

Pranesh072_0-1752658293834.png

 

Servicenow58
Tera Contributor

No , its still moving to sc_request page . 

when i submit normal catalog item its working fine , but when i submit orderguide its redirecting sc_request table 

please find attached copy of sc catalog item widget

You can update the SC Order guide 

 

Pranesh072_0-1752676998080.png

/sp_config?id=widget_editor&sys_id=480ca054db03320064301150f0b8f545

Servicenow58
Tera Contributor

hope you have reviewed widget attached? i have already updated this