How to remove Deactivated Dropdown Awaiting acceptance value from state field

[mania]

Hi,

Deactivated Dropdown "Awaiting acceptance" value from state field in HRcase from but still visible for Existing record.

Can anyone please help how to remove that in existing record and why it is showing.

Thanks!

[Chaitanya ILCR]

Hi @mania ,

yes, it will still be shown the records where that choice is selected

run a fix script(or data management-> update job) and update the choice value to On Hold or something

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Di Zhang]

Actually choice field is same as string field. It will store the string value to database.  If the value is matched the choice value, it will show the choice label for it. otherwise, it will be show the value directly with blue color. 

To fix this issue, you need to write a fix script and mass correct the bad value for existed records.