other Category option are not visible based on script

[Manohararuna]

Hi Everyone,

I have used to below script to display Task categories(12 Category option) based  Three Assignment group(Workforce Management - APAC,/EU/US) ,But other Task categories(20) are  also not display to other Assignment groups

function onChange(control, oldValue, newValue, isLoading) {

if (isLoading || newValue == '') {

return;

}

var allowedGroups = [

'Workforce Management - EU',

'Workforce Management - APAC',

'Workforce Management - US'

];

var grpDisplay = g_form.getDisplayBox('assignment_group').value;

g_form.removeOption('u_task_category');

if (allowedGroups.indexOf(grpDisplay) > -1) {

g_form.addOption('u_task_category', 'Configuration', 'Configuration');

g_form.addOption('u_task_category', 'Login', 'Login');

g_form.addOption('u_task_category', 'NSO', 'NSO');

g_form.addOption('u_task_category', 'SFTP - Global scape', 'SFTP - Global scape');

g_form.addOption('u_task_category', 'Access update', 'Access update');

g_form.addOption('u_task_category', 'Query', 'Query');

g_form.addOption('u_task_category', 'Terminate', 'Terminate');

g_form.addOption('u_task_category', 'Interface', 'Interface');

g_form.addOption('u_task_category', 'Timeclock', 'Timeclock');

g_form.addOption('u_task_category', 'Store close', 'Store close');

g_form.addOption('u_task_category', 'schedule upload', 'schedule upload');

g_form.addOption('u_task_category', 'Holiday', 'Holiday');

g_form.addOption('u_task_category', 'Reports -WFC', 'Reports -WFC');

g_form.addOption('u_task_category', 'Reports -WFAN', 'Reports -WFAN');

g_form.addOption('u_task_category', 'Automate', 'Automate');

g_form.addOption('u_task_category', 'Auto Scheduling', 'Auto Scheduling');

g_form.addOption('u_task_category', 'Forecasting', 'Forecasting');

g_form.addOption('u_task_category', 'Batch Jobs', 'Batch Jobs');

g_form.addOption('u_task_category', 'Automate', 'Automate');

} else {

g_form.addOption('u_task_category', '', '');

}

}.Please tell the problem of this script

[kaushal_snow]

@Manohararuna ,

Issue likely comes from the use of g_form.removeOption('u_task_category'). This method removes all options from the field, including those that should remain visible, such as the default 'None' option....

check below updated code:

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var allowedGroups = [
        'Workforce Management - EU',
        'Workforce Management - APAC',
        'Workforce Management - US'
    ];

    var grpDisplay = g_form.getDisplayBox('assignment_group').value;
    var taskCategoryField = 'u_task_category';


    g_form.clearOptions(taskCategoryField);


    g_form.addOption(taskCategoryField, '', '-- None --');

    if (allowedGroups.indexOf(grpDisplay) > -1) {

        if (grpDisplay === 'Workforce Management - APAC') {
            g_form.addOption(taskCategoryField, 'Configuration', 'Configuration');
            g_form.addOption(taskCategoryField, 'Login', 'Login');
            g_form.addOption(taskCategoryField, 'NSO', 'NSO');
            g_form.addOption(taskCategoryField, 'SFTP - Global scape', 'SFTP - Global scape');
            g_form.addOption(taskCategoryField, 'Access update', 'Access update');
            g_form.addOption(taskCategoryField, 'Query', 'Query');
            g_form.addOption(taskCategoryField, 'Terminate', 'Terminate');
            g_form.addOption(taskCategoryField, 'Interface', 'Interface');
            g_form.addOption(taskCategoryField, 'Timeclock', 'Timeclock');
            g_form.addOption(taskCategoryField, 'Store close', 'Store close');
            g_form.addOption(taskCategoryField, 'Schedule upload', 'Schedule upload');
            g_form.addOption(taskCategoryField, 'Holiday', 'Holiday');
            g_form.addOption(taskCategoryField, 'Reports - WFC', 'Reports - WFC');
            g_form.addOption(taskCategoryField, 'Reports - WFAN', 'Reports - WFAN');
            g_form.addOption(taskCategoryField, 'Automate', 'Automate');
            g_form.addOption(taskCategoryField, 'Auto Scheduling', 'Auto Scheduling');
            g_form.addOption(taskCategoryField, 'Forecasting', 'Forecasting');
            g_form.addOption(taskCategoryField, 'Batch Jobs', 'Batch Jobs');
        } else if (grpDisplay === 'Workforce Management - EU') {
            g_form.addOption(taskCategoryField, 'Configuration', 'Configuration');
            g_form.addOption(taskCategoryField, 'Login', 'Login');
            g_form.addOption(taskCategoryField, 'NSO', 'NSO');
            g_form.addOption(taskCategoryField, 'SFTP - Global scape', 'SFTP - Global scape');
            g_form.addOption(taskCategoryField, 'Access update', 'Access update');
            g_form.addOption(taskCategoryField, 'Query', 'Query');
            g_form.addOption(taskCategoryField, 'Terminate', 'Terminate');
            g_form.addOption(taskCategoryField, 'Interface', 'Interface');
            g_form.addOption(taskCategoryField, 'Timeclock', 'Timeclock');
            g_form.addOption(taskCategoryField, 'Store close', 'Store close');
            g_form.addOption(taskCategoryField, 'Schedule upload', 'Schedule upload');
            g_form.addOption(taskCategoryField, 'Holiday', 'Holiday');
            g_form.addOption(taskCategoryField, 'Reports - WFC', 'Reports - WFC');
            g_form.addOption(taskCategoryField, 'Reports - WFAN', 'Reports - WFAN');
            g_form.addOption(taskCategoryField, 'Automate', 'Automate');
            g_form.addOption(taskCategoryField, 'Auto Scheduling', 'Auto Scheduling');
            g_form.addOption(taskCategoryField, 'Forecasting', 'Forecasting');
            g_form.addOption(taskCategoryField, 'Batch Jobs', 'Batch Jobs');
        } else if (grpDisplay === 'Workforce Management - US') {
            g_form.addOption(taskCategoryField, 'Configuration', 'Configuration');
            g_form.addOption(taskCategoryField, 'Login', 'Login');
            g_form.addOption(taskCategoryField, 'NSO', 'NSO');
            g_form.addOption(taskCategoryField, 'SFTP - Global scape', 'SFTP - Global scape');
            g_form.addOption(taskCategoryField, 'Access update', 'Access update');
            g_form.addOption(taskCategoryField, 'Query', 'Query');
            g_form.addOption(taskCategoryField, 'Terminate', 'Terminate');
            g_form.addOption(taskCategoryField, 'Interface', 'Interface');
            g_form.addOption(taskCategoryField, 'Timeclock', 'Timeclock');
            g_form.addOption(taskCategoryField, 'Store close', 'Store close');
            g_form.addOption(taskCategoryField, 'Schedule upload', 'Schedule upload');
            g_form.addOption(taskCategoryField, 'Holiday', 'Holiday');
            g_form.addOption(taskCategoryField, 'Reports - WFC', 'Reports - WFC');
            g_form.addOption(taskCategoryField, 'Reports - WFAN', 'Reports - WFAN');
            g_form.addOption(taskCategoryField, 'Automate', 'Automate');
            g_form.addOption(taskCategoryField, 'Auto Scheduling', 'Auto Scheduling');
            g_form.addOption(taskCategoryField, 'Forecasting', 'Forecasting');
            g_form.addOption(taskCategoryField, 'Batch Jobs', 'Batch Jobs');
        }
    } else {

        g_form.setDisplay(taskCategoryField, false);
    }

    g_form.setDisplay(taskCategoryField, true);
}

In this script, g_form.clearOptions('u_task_category') is used to remove all options from the Task Category field, and then the default 'None' option is added. Subsequently, based on the selected Assignment Group, specific options are added to the Task Category field. 

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