Hello Community,
I am facing an issue in ServiceNow where a specific target customized field is not getting populated after an Import Set transform runs, even though the source data is correctly visible in the Import Set table.
I have written a script include where I want the newly customized field to be populated basis on the existing value which will come after the third party sends the data, the data is reaching to import set table after that basis on the incoming data we have to set the value.
Earlier I have called the script include in data source itself, but it didn't work as expected. Also, I am trying to call the function in post import currently. I have applied logs to check it as of now.
Not sure it will work as expected or not.
I am yet to try for below :-
1) pre-import Schedule data import
2) sys_rte_eb_etl_definitions
3) cmdb_inst_application_feed
Tried with data source & post import script in scheduled data import as of now.
Environment Setup
Additional debugging steps — transform history logs, gs.log usage, etc.
Any common configuration pitfalls causing a single field to be skipped.
Known KB articles or product behaviors related to this issue.
