page redirects to service-now.com/not_allowed.do

praveshgupta_pg
Tera Contributor

Hi Team,

The page for login redirects to ''*.service-now.com/not_allowed.do''(Security Constraints prevent access to requested page) after certain interval of time. Even if the url is re modified to login page, the page redirects to above mentioned url. I end up closing the browser and re launching it for fresh session. Please advise me any resolution on this. 
The issue is not browser specific, since cache has been cleared and attempts has been made on several browsers. Also, I have disabled the user's id and re-enabled it to remove and re add the roles.

 

6 REPLIES 6

praveshgupta_pg
Tera Contributor

Hi Satyaki,

 

The issue is with single user. 

 

Thanks,

Pravesh

Hi Pravesh

Have you resolved the issue of page not_allowed.do ?

Thanks