PagerDuty integration (creation an incident from Snow to PagerDuty)

[ayano]

How can I create an incident from Snow to PagerDuty.

[Community Alums]

Hi @ayano ,

You have the whole Step-by-step Integration details here : https://support.pagerduty.com/docs/servicenow-integration-guide

[ayano]

Hi,

Thank you for the comment.

I followed this procedure, but there are people who can create incidents from ServiceNow to PagerDuty and people who can't.

[Community Alums]

Hi @ayano ,

For this issue, you can Restrict in the Servicenow who can raise the incidents, once the Integration is setup

[ayano]

Thank you for the information.
How to set up the person who can raise the incidents to PagerDuty from Snow.

Thanks and Regards,