password 2 way encrypt variable is not present in catalog item
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07-29-2025 06:55 PM
Hi Team ,
I am not able to create password 2 way encrypt variable in catalog item but in normal form like incident , requested item it is available.
i need to create password 2 way encrypt variable in the catalog item because this field is used in one of the catalog item (reset the ad password catalog). I am not finding any alternate solution.
Thanks and Regards,
Chandan
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07-29-2025 08:29 PM
Chandan , Did you try a Masked variable with encryption https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/service-catalog-man...
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07-29-2025 09:03 PM
Hi ,
@lakshmin :we did not achieve our requirements, we have already used this variable but we need to use password 2 way encrypt variable .is any other way is there to create the password 2 way encrypt variable in the catalog item.