Recently, many ServiceNow developers have been experiencing an issue where their Personal Developer Instance (PDI) is not starting as expected. Initially, the Developer Portal displays a message stating, "We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes."
After waiting for some time, the portal loads successfully, but the PDI status changes to Offline instead of becoming available.
Since multiple users are reporting the same behavior, it appears to be a temporary infrastructure issue on ServiceNow's side rather than a problem with individual instances.
If you encounter this issue, you are not alone the best approach is to wait for some time and periodically refresh the Manage My Instance page. I believe the instance should become available once ServiceNow resolves the internal issue 🙂 .
As a workaround, you might enrol to some SN University course that provides a lab and you can have that, it's for a few days only but better than nothing...
I just tried this and the study labs are ready as seen for the SNAF:
