PDI - Service Interruption: This instance is unavailable.

[Yash Sukani]

Hello,

I am getting the following error - "Service Interruption: This instance is unavailable", I already restarted my device, and tried other web browsers but still having the same issue

PDI - https://dev266937.service-now.com/

[Dr Atul G- LNG]

Hi @Yash Sukani 

PDI doesn't come with support,  means if PDI is not available or offline or reclaimed,  from Community no one can help.

You can release this instance and take a new one.

Aldo make a habit to take regular back up via update set or via github to avoid any loss.

[Community Alums]

Hi @Yash Sukani ,

There is no support for PDI from ServiceNow, please wait for some hours to maximum 2 days, if still doesn't comes up, you can release this instance andrequest a new one.

[Mark Roethof]

Hi there,

Sorry to hear that!

Don't get me wrong, though posting your question here won't do anything. We all cannot do anything for you. As you probably already know,  there is no support for PDIs, this is already for a while, nothing new, thousands of similar posts have been made.

Only thing you can do:
1) Wait and hope your PDI gets back alive
- OR -
2) Request a new PDI

Be aware, PDIs can always suddenly (and without any notice) drop. So always backup your work.