Peer Review Approval notification in change request

Pari5
Tera Contributor

Hi All,

Currently we have notification for change request when approval field is approved and rejected. We have different levels of approval like peer review approval, manual approval, change management approval. Now we need to create a new notification to assignee when peer review approval is done.

Your assistance on this would be highly appreciated! 

Thanks in Advance!

1 ACCEPTED SOLUTION

Awesome,


Then after approval use Notification activity which is available OOB. Use this after the Peer approval is approved and put this between peer approval and manual approval activity.

Thanks,
Ashutosh

View solution in original post

8 REPLIES 8

Harish KM
Kilo Patron
Kilo Patron

you can have some thing on the Notification Condition assuming ua notification is on change table

State is Peer Review

and

Approval changes to Approved?

 

Regards
Harish

Ashvini Kadus1
Kilo Guru

HI Pari,

You can create your own notification for the assignee.

1. When to send : Select from here your state name where your review is done. 

find_real_file.png

 

2.Who will receive : select right person name here you want to notify.

find_real_file.png

3. what it will contain: write a subject and the message which you want to give as a notification.

find_real_file.png

 

Hope it helps!!

Kindly mark as a correct answer or helpful if it helps you to find your solution.

 

Thank You,

Ashvini k

Hi Ashvini,

Thanks much for your reply!

But our case is like we have step by step approval process like shown below,

 

find_real_file.png

State changes only when the change mgt approval gets completed, until state is 'open' for all levels of approvals. We need to trigger notification when 'Approval - Peer' is done.

Thanks! 

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

Are this approval Sequential or Simultaneous?

Thanks,
Ashutosh