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want to sync the users details from one instance to another (prod to preprod)

Hi,    Having a requirement,  That is there any possibility to sync the user's data from one instance to another on a daily bases. only for the perticular users data like (users data which are only particular company like (@company.com).   Need sugge...

Community Alums by Community Alums  
  • 1166 Views
  • 6 replies
  • 1 helpfuls

Resolved! Knowledge translation task is not getting created ?

Hi Community Members, Kindly, bridge the gap of what I have missed to understand in translation management.  I am trying to translate knowledge articles via translation task /Machine translate and in order to achieve this I have installed below plugi...

Manal  AQUIL by Tera Contributor
  • 1515 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to Auto set the priority of incident

How to auto-set the priority of the incident, when an incident is created through the inbound mail address of the particular assignment group to p3. How to set using business rules. Could you help here.

Pari_Neetu by Tera Contributor
  • 1916 Views
  • 3 replies
  • 2 helpfuls

Attachments via Email on SCTasks

Hi all,  I have noticed an issue in ServiceNow. When a user replies to an email sent from the sctask and there is an attachment on their response, it is not being saved to the task.  How can this functionality be enabled?  Thanks,Mallika

Resolved! Standard Templates - Yearly Review Process

Hi there, Standard templates require annual review. This is currently done as a manual process which is an inefficient and time-consuming process Has anyone set a process to review standard templates on an yearly basis? If yes can you please share so...

Transform Map Query for 'Ignore' Choice Action

Hi All, I'm running transform map, In field map even if we keep choice action as 'Ignore' , choices are getting created in ServiceNow instance also what is the purpose of the Reference value field name on the field map window of the transform map?Ple...

Transform_Map3.png
_Yash24 by Tera Guru
  • 949 Views
  • 5 replies
  • 1 helpfuls