Personal instance is offline

zaidghnemat
Tera Contributor

When trying to start the instance we get an error "The instance is offline. Please check again in a few minutes." as shown below:

zaidghnemat_0-1707987199023.png

 

And when try to run the instance URL we get the error below:

zaidghnemat_1-1707987276337.png

How we can fix this problem, anyone can help please?

Here is the instance URL: https://dev200005.service-now.com/

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @zaidghnemat 

 

This is very common issue from last 2-3 days and there is no support available from SN on this. So if it not a critical PDI for you , release this and take a new one.

 

remember if you release this, your old configuration  also lost.

Or if you can wait few more hours , lets wait.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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