Platform Data Visualization - Heatmap

Waffle
Tera Expert

‎07-09-2025 01:45 PM

Hi,

 

I have built a heatmap with a custom table. The Y-axis shows the severity and the X-axis shows the days range. However, the Heatmap only shows the Y-axis or X-axis that has data, I would like to show ALL X-axis even with a 0 count even there are no data. See screenshot below.

 

Waffle_0-1752093763233.png

As the Heatmap only shows High and Medium on the Y-axis, and X-axis only show 0-7 / 8-14 / 15-30 Days. But I want to also show Low and Critical, and 31-60, 60-90 and 90+ days. Is there anyway to show ALL?

 

I can see that the Risk Heatmap is able to that.

 

Thanks,

 

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Abbas_5
Tera Sage
Tera Sage

‎07-11-2025 05:47 AM

Hello @Waffle,

 

Please refer to the below link's:
https://developer.servicenow.com/dev.do#!/reference/next-experience/vancouver/now-components/now-vis...

https://www.servicenow.com/docs/bundle/yokohama-now-intelligence/page/use/par-for-workspace/task/dv-...

 

If this is helpful, please hit the thumbs up button and accept the correct solution by referring to this solution in future it will be helpful to them.

 

Thanks & Regards,

Abbas Shaik

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