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07-26-2018 09:06 AM
I want to populate the Request Item Assignment Group Field from the Catalog Items's Fulfillment Group ('group') Field on the request and the task. it is set to Service Desk. i have other groups for other cat items
How would I populate this in a run script. I tried
current.assignment_group = current.cat_item.group;
current.assignment_group = current.item.group; and no dice.
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07-26-2018 09:21 AM
Hello
I dit try with this:
current.assignment_group = current.cat_item.group;
And works.
The workflow is on the sc_req_item table.
Please, mark correct or useful if i helped you
Thanks
Ariel

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07-26-2018 09:21 AM
Hello
I dit try with this:
current.assignment_group = current.cat_item.group;
And works.
The workflow is on the sc_req_item table.
Please, mark correct or useful if i helped you
Thanks
Ariel

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07-26-2018 09:22 AM
you can use current.assignment_group = current.cat_item.u_group; in workflow
most likely you have custom field on item table.
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07-26-2018 11:29 AM
I tried it and for some reason no dice,

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07-26-2018 11:52 AM
it should work. i used it. can you please share the screenshot?