Populate Assignment Group from Catalog Item Fulfillment Group ('group') Field

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Blaze2
Kilo Guru

‎07-26-2018 09:06 AM

I want to populate the Request Item Assignment Group Field from the Catalog Items's Fulfillment Group ('group') Field on the request and the task. it is set to Service Desk. i have other groups for other cat items

How would I populate this in a run script. I tried 

current.assignment_group = current.cat_item.group;

current.assignment_group = current.item.group; and no dice. 

 

 

 

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arielgritti
Mega Sage

‎07-26-2018 09:21 AM

Hello

I dit try with this:

 current.assignment_group = current.cat_item.group;

 

And works.

The workflow is on the sc_req_item table.

 

Please, mark correct or useful if i helped you

Thanks

Ariel

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Blaze2
Kilo Guru

‎07-26-2018 12:16 PM

I ended up creating an onLoad client script that would populate the RITM

 

Then on the task, I used current.assignment_group = current.cat_item.group; 

Not sure why It didn't work originally but its working now. Thanks.