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Populate 'RITM' Requested for value, with the 'Requested For' variable value

xhensilahad
Tera Expert

Hi,

I am looking to populate the Value of 'Requested for' in the Requested Item table, with the value of a variable (requested_for), only for one specific catalog item.

 

How do I achieve this with the help of  Business rule?

 

Thank you

 

 

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @xhensilahad ,

 

You can create one br.

in condition select your item.

RunjayPatel_0-1731589278666.png

 

RunjayPatel_1-1731589334285.png

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

2 REPLIES 2

Runjay Patel
Giga Sage

Hi @xhensilahad ,

 

You can create one br.

in condition select your item.

RunjayPatel_0-1731589278666.png

 

RunjayPatel_1-1731589334285.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

 

This has worked perfectly.