Populate 'RITM' Requested for value, with the 'Requested For' variable value

xhensilahad
Tera Expert

Hi,

I am looking to populate the Value of 'Requested for' in the Requested Item table, with the value of a variable (requested_for), only for one specific catalog item.

 

How do I achieve this with the help of  Business rule?

 

Thank you

 

 

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @xhensilahad ,

 

You can create one br.

in condition select your item.

RunjayPatel_0-1731589278666.png

 

RunjayPatel_1-1731589334285.png

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

Here in this Video, I have covered the Custom Application Pattern Troubleshooting and configuration Thank you for visiting my channel. Here, I'll share various technical knowledge. Feel free to reach out to me directly for any Service Now-related queries. Your support encourages me to consistently
2 REPLIES 2

Runjay Patel
Giga Sage

Hi @xhensilahad ,

 

You can create one br.

in condition select your item.

RunjayPatel_0-1731589278666.png

 

RunjayPatel_1-1731589334285.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

 

Here in this Video, I have covered the Custom Application Pattern Troubleshooting and configuration Thank you for visiting my channel. Here, I'll share various technical knowledge. Feel free to reach out to me directly for any Service Now-related queries. Your support encourages me to consistently

This has worked perfectly.